How does integrating Kolbe A assessments improve effectiveness in the EOS Issue Solving Track within Level 10 Meetings?

Question

Tyler Smith · Accepted Answer

Integrating Kolbe A assessments significantly enhances the effectiveness of the EOS Issue Solving Track, particularly during Level 10 Meetings. The Issue Solving Track (IDS - Identify, Discuss, Solve) requires diverse cognitive approaches to be truly effective. Kolbe A measures an individual's conative mode of operating, or how they naturally take action. In the 'Identify' phase, a team member with high Kolbe Fact Finder instincts is excellent at unearthing details and asking clarifying questions, ensuring the root cause of an issue is truly understood, not just the symptom. A high Kolbe Quick Start can quickly grasp the essence of complex problems and propose initial ideas for discussion. In the 'Discuss' phase, a balance of Quick Start, Fact Finder, Follow Thru, and Implementor is vital. Quick Starts generate numerous solutions, Fact Finders analyze pros and cons with data, Follow Thrus ensure systematic evaluation, and Implementors consider practical application. When it comes to the 'Solve' phase, leaders with strong Kolbe Follow Thru instincts are adept at structuring the solution into actionable steps, while Implementors excel at visualizing the resources and practical steps needed for execution. Understanding the Kolbe make-up of the team allows the facilitator to proactively engage individuals based on their natural problem-solving strengths, ensuring all four Kolbe action modes are represented. This leads to more comprehensive identification, richer discussion, and more robust, actionable solutions, ultimately boosting the team's ability to consistently solve issues and move forward.