What are the best practices for integrating Kolbe A assessments to optimize problem-solving dynamics within an EOS Accountability Chart, fostering effective leader collaboration?

Question

Tyler Smith · Accepted Answer

Integrating Kolbe A assessments is a powerful way to optimize problem-solving dynamics within an EOS Accountability Chart, by understanding and leveraging individuals' natural ways of taking action. Best practices begin with administering the Kolbe A Index to all leaders, revealing their instinctive M.O. (Modus Operandi) across four action modes: Fact Finder, Follow Thru, Quick Start, and Implementor.

Once Kolbe scores are understood, analyze the problem-solving composition of key teams or functional areas within the Accountability Chart. For instance, a leadership team dominated by high Quick Starts might generate many ideas but struggle with methodical planning and execution, potentially leading to 'initiative overload.' Conversely, a team heavy on high Fact Finders and Follow Thrus might be excellent at detailed analysis and execution but slow to adapt or innovate. Identify where there are imbalances or 'holes' in conative diversity for critical problem-solving functions.

To optimize, develop leader-to-leader use guides that encourage diverse approaches. If a Visionary (often high Quick Start) is trying to solve a complex operational issue with the Integrator (who might be high Fact Finder, high Follow Thru), the guide would advise the Visionary to present the problem with enough background information to satisfy the Integrator's need for data, and the Integrator to offer solutions that respect the Visionary's desire for innovative, yet actionable, outcomes. For a persistent problem, assemble a temporary 'problem-solving squad' from the Accountability Chart, intentionally bringing together leaders with complementary Kolbe scores-e.g., a high Fact Finder for data gathering, a high Quick Start for innovative solutions, a high Follow Thru for planning, and a high Implementor for practical application. This ensures that problems are approached holistically, from conception to execution, maximizing collective intelligence and avoiding common communication breakdowns due to conative differences.