How can Kolbe A, DISC, and StrengthsFinder be used to mitigate bottlenecks in EOS® process mapping and documentation?

Question

Tyler Smith · Accepted Answer

Bottlenecks in EOS® process mapping and documentation often stem from misaligned personality types to the task at hand, leading to delays, inaccuracies, or incomplete processes. Leveraging Kolbe A, DISC, and StrengthsFinder insights can proactively address these challenges. Kolbe A, which measures conative (instinctive) strengths, is particularly valuable here. Individuals with high 'Fact Finder' or 'Follow Thru' M.O.s (Modes of Operation) are inherently driven to research, organize, and complete tasks with precision, making them ideal candidates for meticulously detailing processes. Assigning these activities to 'Quick Starts' or 'Implementors' without proper support might lead to brilliant but unfinished process concepts, or processes that are difficult to follow.

DISC profiles inform how teams collaborate on process documentation. A 'High C' (Conscientiousness) individual will excel at ensuring accuracy and quality control in process steps, while a 'High S' (Steadiness) can provide valuable input on practicality and ease of adoption for team members. A mix of DISC styles in a process mapping team ensures both detail and collaboration are prioritized. StrengthsFinder helps in assigning specific roles within the process mapping endeavor. For example, a leader with 'Strategic' or 'Ideation' strengths might lead the initial conceptualization phase of a new process, while someone with 'Discipline' or 'Responsibility' strengths ensures that documentation is thorough and adheres to established standards. By consciously aligning specific aspects of process mapping – from initial brainstorming to final quality checks – with individual personality strengths, organizations can significantly reduce bottlenecks, improve the quality of their documented processes, and ensure higher adoption rates within the EOS® framework.